How to enquire about CNC vacuum cups and rubber pads

Define the part you want to purchase

Circle or label the required component in an overview photograph. If you need only the rubber pad, say so explicitly. If you need the cup body or other associated parts, list those separately rather than assuming the complete photographed assembly is supplied.

If your existing system has separate upper and lower components, identify which component you need and provide a separate photograph where possible. If you do not know the exact name, a marked photograph is a useful starting point.

• Identify the rubber pad, cup body or assembly being requested.
• Mark the required component in an overview image.
• State whether one piece or multiple related pieces are needed.
• List pads for different positions or versions as separate enquiry items.

Show both the visible surface and the connection details

Provide views of the part’s top, underside and side profile, along with a photograph showing its position in the existing cup or machine. Show the hole pattern, seating features and visible connections as well as the outside shape.

Include existing labels, part numbers and machine details if available. A similar outline, a familiar brand name or a handwritten mark on packaging can help with identification, but does not confirm the specification or fit.

Record measurements without filling gaps by guesswork

Record the relevant outside dimensions and thickness or height, with units and a photograph of the reference points. For a pad, make clear that you are measuring the pad rather than the entire cup assembly. Where relevant, show hole positions and the shape of the seating area.

Tell our sales team which dimensions you know and which remain uncertain. Do not infer the rubber material from colour or appearance. If a particular material is required, include that requirement for confirmation.

• Outside length and width, or diameter where appropriate.
• Thickness or height, with the measured component identified.
• Hole pattern, seating shape and visible mounting details.
• Quantity and any known material requirement.

Confirm the quoted item before ordering

You can start an enquiry with photographs alone. Our sales team will review the information and follow up on the details needed to check a possible replacement. After making contact, send photographs by email or WhatsApp using the contact details agreed with our team.

Confirm the selected version and exactly what the quotation includes. Check the dimensions, material, machine compatibility and availability of the quantity you need for the specific item being quoted. A general product image cannot confirm these details.